Privacy Policy
Effective Date: March 10, 2026
1. Introduction
Nagel Tours (“Nagel Tours”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of visitors to www.nageltours.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
Personal information may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing information
- Tour booking details
- Emergency contact information (for travel bookings)
This information is typically collected when you:
- Book a tour
- Subscribe to our mailing list
- Fill out a contact form
- Participate in surveys or promotions
- Communicate with us by phone or email
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring websites
This information helps us improve the functionality and performance of our website.
3. How We Use Your Information
We use the information we collect to:
- Process and manage tour bookings
- Communicate with you regarding reservations or inquiries
- Provide customer support
- Send promotional emails, newsletters, or travel offers
- Improve our website and services
- Conduct surveys and analyze customer feedback
- Comply with legal and regulatory obligations
You may opt out of marketing emails at any time by using the unsubscribe link included in those emails.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand visitor behavior
- Analyze website traffic
- Personalize user experiences
You may adjust your browser settings to refuse cookies; however, some parts of the website may not function properly if cookies are disabled.
You can see our complete Cookie Policy here: Cookie Policy
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to provide services, including:
- Payment processors
- Booking or reservation platforms
- Email marketing providers
- Technology and website hosting services
- Government authorities when required by law
These third parties are required to safeguard your information and use it only for the purposes specified.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services to you
- Maintain appropriate business records
- Comply with legal or regulatory requirements
8. Your Privacy Rights
Under applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Nagel Tours
Email: info [at] nageltours [dot] com
Website: www.nageltours.com